As business grows, demand for new
software accelerates. To ensure everyone in the
company has the same pace, it becomes increasingly
vital to distribute knowledge quickly by having
necessary training without compromising on travel
cost and productivity. Training used to mean gathering
personals to be in a same classroom at the same
time. With increasing employees work in disparate
locations, such approach becomes unfavorable. Not
only travel cost becomes increasingly prohibitive,
but spending too much time on the road also takes
a big chunk of your employees valuable time. It
causes work re-scheduling/meeting cancellations
that lead to loss of productivity. As business competition
becomes tighter, to deliver the best trainings without
excessive lost in cost and employee productivity
becomes unavoidable. Prof. E SoftwareMate from Accelet
offers the right solution to end your training versus
cost needs dilemma.
Prof E SM provides interactive-real time software
tutorials and illustrators using the same look and
feel as the original software products environments.
The solutions offer advantages range from internal
company functions: technical and customer support
to external clients: your customers. Your marketing
personals can demonstrate your product to clients
easily without having the need to travel. Because
our solution is not static, should there is a change
in your product or your customer needs more info,
content can be updated easily. The ingenuity of
Prof E allows your training users to put input just
as the original software, and obtain responds just
like what the original software gives.
Prof. E SoftwareMate products
find their values in the following three aspects.
1. Training Tool. |
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Prof. E SoftwareMate
solutions serve as powerful training tools to train
internal employees or external customers to use
software products.
a£©
Multi-medium: because using
the same environment as the original product it
almost gives a hand-on experience to the trainees.
Trainees can gain solid intuitive understanding
about the look and feel of the original product
which fastens skill mastery.
b£©
Automatic: installation
is easy that can be done in a few clicks of buttons
using intuitive and easy to follow step by step
graphical navigation.
c£©
Interactive: trainees
can gain in-depth knowledge of how to use the
original software through practicing with the
tutorial interactively.
d£©
Remotely controllable:
instructors can provide one-to-many dynamic instructions
right in front users¡¯ own screen.
e£©
Instruction editable:
instructors can enter and edit their own instructions
to emphasize important learning issues.
2. Marketing Tool. |
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Prof. E SoftwareMate
products can be used as marketing tools to easily
demonstrate key product features to potential clients.
As marketing tools, Prof. E SoftwareMateTM
products have the following features.
a£©
Platform independent:
during product demonstration, focus can be put
on key features of your product instead of on
frustration and installation nightmare of trying
to install the product. With Prof E, all it takes
is just a click of a button and your clients can
start enjoying the demonstration no matter what
operating system they use in their desktop.
b£©
Multi-medium: as
opposed to static demonstration, you clients will
enjoy highly interactive demonstration. Not only
the demonstration becomes more attractive and
dynamic, but also Prof E helps to carry more meaningful
messages and features to your valuable potential
clients.
c£©
Automatic: Prof
E is designed to be very easy to use, no lengthy
time is needed to train your marketing personnel
or potential clients to learn technical details
when they promote or evaluate your products.
3. Technical Support Tool. |
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Prof. E SoftwareMateTM
products can be used as technical support tools
to provide up-to-date and personalized technical
supports to product users.
As technical support tools, Prof. E SoftwareMateTM
products have the following features.
a£©
Multi-medium: automatic
and interactive, for reasons similar to those
of software mates as training tools.
b£©
Well organized:
users can easily navigate through a software mate
to find topics of their interests.
c£©
Searchable: users
can ask a software mate questions by keywords,
and get possible answers for the original software
product.
d£©
Live: software mate
provide live contents of the original product,
so that any product updates and additions can
be easily sent to the users.
With all the purposes
above, Prof. E SoftwareMate TM products
will significantly increase your customer satisfactions,
make product training and marketing easier and
more effectively, and therefore bring major cost
reduction and generate revenue greatly.
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